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Privacy & Compliance

Data subject requests

How we handle access, correction, and deletion requests from your visitors.

Coming soon. This article will document the request handling flow including the three Shopify privacy webhooks.

Topics this article will cover

  • The three Shopify privacy webhooks: customers/data_request, customers/redact, shop/redact
  • 30-day SLA for responding to requests
  • How merchants can submit deletion requests on behalf of customers
  • Verification of request authenticity
  • What gets included in a data export
  • What gets removed in a redaction

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